Project Name:

Providing Customer Service for a National Secure Data Service Through a Data Concierge

Contractor: BrightQuery, Inc.

Lessons Learned

  • The completion of formal architecture documentation early in the project lifecycle, including clear documentation of data flows, module boundaries, governance layers, and integration points, served as a shared reference for development teams and agency stakeholders, and proved to be a major operational enabler.
  • Demonstrating partial but functional user experiences early fosters constructive feedback and builds shared ownership across technical and non-technical stakeholders.
  • Building on prior related NSDS projects enables faster validation, reduces learning curves, and increases confidence in early-stage system design.

 

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Disclaimer: America’s DataHub Consortium (ADC), a public-private partnership, implements research opportunities that support the strategic objectives of the National Center for Science and Engineering Statistics (NCSES) within the U.S. National Science Foundation (NSF). These results document research funded through ADC and is being shared to inform interested parties of ongoing activities and to encourage further discussion. Any opinions, findings, conclusions, or recommendations expressed above do not necessarily reflect the views of NCSES or NSF. Please send questions to [email protected].